Privacy Policy

1. Introduction

Weyside Digital ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at weysidedigital.co.uk or use our services.

By using our website or services, you consent to the data practices described in this policy. If you do not agree with the practices described, please do not use our website or services.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number)
• Company name and business information
• Messages and communications sent through our contact forms
• Information provided when requesting our services

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• IP address and location data
• Browser type and version
• Device information
• Pages visited and time spent on pages
• Referring website addresses

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our services
• To respond to your inquiries and provide customer support
• To send you information about our services (with your consent)
• To process transactions and manage accounts
• To detect, prevent, and address technical issues
• To comply with legal obligations
• To protect our rights and prevent fraud

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

• Consent: When you provide explicit consent for specific processing activities
• Contract: To perform our contractual obligations to you
• Legal Obligation: To comply with applicable laws and regulations
• Legitimate Interests: For our legitimate business interests, such as improving our services

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and conducting our business (e.g., hosting providers, email services)
• Legal Requirements: When required by law or to respond to legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection of Rights: To protect our rights, property, or safety, or that of our clients

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

We use industry-standard security measures, including encryption, secure servers, and access controls, to safeguard your data.

7. Your Rights (GDPR)

Under GDPR, you have the following rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data ("right to be forgotten")
• Right to Restrict Processing: Request limitation of how we process your data
• Right to Data Portability: Request transfer of your data to another service provider
• Right to Object: Object to processing of your personal data
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise these rights, please contact us at hi@weysidedigital.com.

8. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When we no longer need your personal information, we will securely delete or anonymise it.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

10. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes are effective when posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: